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Social Services

ALLEGHANY-COVINGTON DEPARTMENT OF SOCIAL SERVICES

110 Rosedale Avenue
Covington, VA 24426-1244
(540) 444-7100

(540) 965-1787 (FAX)

 

              • Tammy Wilson, Director                                                                      540-444-7100
            • Jennifer McCallister, CSA Coordinator/Interim Assistant Director      540-444-7135
            • Jessica Meadows, Benefit Programs Manager                                            540-444-7111
            • Megan Plott, Family Services Manager                                                         540-444-7143
            • Kayla Sholes, Fiscal Manager                                                                          540-444-7133
            • Tyra Williams, Training Specialist                                                                 540-444-7128
            • Tammy Thompson, Human Resource Specialist                                        540-444-7136

Department of Social Services Board

*Meetings are open to the public and are held the 4th Monday of every month at the DSS office in the Boardroom.  Meetings start at 1:00 p.m.

2025 Meeting Schedule

Jason Helmintoller, Chairman
Matt Garten, Vice-Chairman
Patrice Jefferson
Eston Burge
Kathy Carson
Kim Jefferson

 

 

Virginia Department of Social Services

https://www.dss.virginia.gov

CommonHelp Website, for online applications:

https://commonhelp.virginia.gov/access/

 

Cover Virginia (Medicaid coverage and health care marketplace):

http://www.coverva.org/

 

Mandated Reporter Portal Information:

Please click to login and make a mandated reporter referral  Virginia Child Protective Services Hotline

VDSS now offers a user-friendly, streamlined option for reporting child abuse and neglect, designed for the set of professionals and individuals who are deemed Mandated Reporters by the Code of Virginia. The new Mandated Reporter Portal can be accessed at https://vacps.dss.virginia.gov/. An overview of the Portal can be found on YouTube here: https://youtu.be/hkbSl4XKVrE.

 

Office of Children’s Services

https://www.csa.virginia.gov/

Family Guide to CSA
The Children’s Services Act is a law, enacted in 1993, that provides funding and multi-disciplinary planning to help meet the needs of children and families in Virginia. The Family Guide to CSA provides parents and families information on eligibility for CSA and other aspects of the CSA process. To read the guide please click here
To apply as a Parent Representative on the CPMT and/or FAPT – please fill out the following form and return to DSS:  Parent Representative Form

FAQ for Families
The CSA FAQ for Families provides parents and families with a brief overview of the key elements of the CSA process. Please follow this link to read the FAQ.

Frequently Used Acronyms
A reference list of acronyms frequently utilized in CSA can be found here.

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