ALLEGHANY-COVINGTON DEPARTMENT OF SOCIAL SERVICES
110 Rosedale Avenue
Covington, VA 24426-1244
(540) 444-7100
(540) 965-1787 (FAX)
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- Tammy Wilson, Director 540-444-7100
- Jennifer McCallister, CSA Coordinator/Interim Assistant Director 540-444-7135
- Jessica Meadows, Benefit Programs Manager 540-444-7111
- Megan Plott, Family Services Manager 540-444-7143
- Kayla Sholes, Fiscal Manager 540-444-7133
- Tyra Williams, Training Specialist 540-444-7128
- Tammy Thompson, Human Resource Specialist 540-444-7136
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Department of Social Services Board
*Meetings are open to the public and are held the 4th Monday of every month at the DSS office in the Boardroom. Meetings start at 1:00 p.m.
NOTE: The March 24, 2025 meeting was canceled due to the lack of a quorum and has been rescheduled for Thursday, March 27, 2025 at 1:30 p.m.
Jason Helmintoller, Chairman
Matt Garten, Vice-Chairman
Patrice Jefferson
Eston Burge
Kathy Carson
Kim Jefferson
Virginia Department of Social Services
CommonHelp Website, for online applications:
https://commonhelp.virginia.gov/access/
Cover Virginia (Medicaid coverage and health care marketplace):
Mandated Reporter Portal Information:
Please click to login and make a mandated reporter referral Virginia Child Protective Services Hotline
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VaCPS is the Virginia Department of Social Services (VDSS) innovative and secure website which allows mandated reporters the ability to expedite the submission of a report of suspected child abuse or neglect directly to the VDSS State Hotline.
vacps.dss.virginia.gov
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VDSS now offers a user-friendly, streamlined option for reporting child abuse and neglect, designed for the set of professionals and individuals who are deemed Mandated Reporters by the Code of Virginia. The new Mandated Reporter Portal can be accessed at https://vacps.dss.virginia.gov/. An overview of the Portal can be found on YouTube here: https://youtu.be/hkbSl4XKVrE.
Office of Children’s Services
The Children’s Services Act is a law, enacted in 1993, that provides funding and multi-disciplinary planning to help meet the needs of children and families in Virginia. The Family Guide to CSA provides parents and families information on eligibility for CSA and other aspects of the CSA process. To read the guide please click here
FAQ for Families
The CSA FAQ for Families provides parents and families with a brief overview of the key elements of the CSA process. Please follow this link to read the FAQ.
Frequently Used Acronyms
A reference list of acronyms frequently utilized in CSA can be found here.
