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Refuse Collection

NOTICE FOR JANUARY 16, 2024:
Dear residents,
Refuse collection is scheduled to proceed as planned today.  However, please be aware that certain routes or locations may be missed due to these conditions. Missed stops will be prioritized and collected during the following week. We appreciate your cooperation and understanding during this time.
Regards,
Public Works Management
NOTICE (On-going):
Dear Residents,
With the temperatures dropping below freezing, some roads will not be accessible for refuse pickup. We will make every effort to stay on schedule and maintain the safety of our crews.
Any missed collection will be prioritized and collected during the following week.
We appreciate your understanding and cooperation during this time.
Regards,
Robert Howard, Solid Waste Manager
540-863-6650

 

 

NOTICE:  Due to mechanical issues, the County will not be providing the overnight truck until further notice. If you have any questions, please contact Public Works at (540) 863-6650.

Alleghany County provides weekly curbside pickup to residents of Alleghany County, as well as the Town of Clifton Forge.  Refuse collection for businesses within the County and Town of Clifton Forge are provided, including emptying dumpsters.

Questions regarding refuse collection should be directed to the Public Works Department at (540) 863-6650 or at 9212 Winterberry Avenue, Suite A, Covington, VA 24426.  For questions regarding the Island Ford Transfer Station, please call (540) 965-1626.

Refuse Collection Fee:  There is an annual refuse fee of $80.00 for each residence and business in the County which is due on or before December 5th of each year.  A penalty shall be imposed if the refuse fee is not paid when due in the amount of ten percent or $10.00, whichever is greater.  Interest shall commence on January 1st of the year following the refuse fee due date of December 5th.  Interest shall be at a rate of ten percent per annum and shall be applied to the unpaid refuse fee and penalty thereon.

Weekly Refuse Collection Schedule:  Refuse collection begins at 7:00 a.m. Monday through Friday.  All refuse should be placed along the road right-of-way by 7:00 a.m.

Holiday Pickups:  Holiday refuse pickup schedules will be placed in the local newspaper if there is a change in schedule.    On holidays, refuse collection will begin earlier than normal.

Business Pickup For Dumpsters:  Dumpsters for businesses are emptied once a week based upon the annual fee above.  Additional pickups in a week can be arranged for a fee.  Businesses should contact the Utility Billing Clerk at the Public Works Department to set up an account.  Businesses will be billed monthly for additional pickups.  Questions regarding refuse bills can be directed to the Public Works Department.

Dumpster Information:  Dumpsters are not provided by Alleghany County.  Businesses or individuals are required to purchase a rear loading dumpster that is at least six cubic yards in size for the County refuse trucks to empty it.   Additional information regarding dumpsters can be obtained from the Public Works Department.

Overnight Truck:  The County provides a dump truck to be left overnight (Monday through Thursday) for County residents who have larger items that can not be collected during the regular refuse pickup. There is a fee of $100.00 for each trip that has to be paid prior to the date scheduled for leaving the truck.   Arrangements can be made through the Public Works Department for this service.  Due to mechanical issues, the County will not be providing the overnight truck until further notice. If you have any questions, please contact Public Works at (540) 863-6650.

Transfer Station:   Available to County residents as well as the Town of Clifton Forge and the Town of Iron Gate, is the use of the Transfer Station.  This facility is located on Valley Ridge Road and is open Monday through Friday 9:00 a.m. to 5:00 p.m. and on Saturday from 8:00 a.m. to 12:00 noon.

Holiday Schedule.   The transfer station will be open from 9:00 a.m. to 3:00 p.m. on the following holidays:  Martin Luther King Day, Presidents Day, Juneteenth Day, Columbus Day, Veterans Day, and the day after Thanksgiving.   The transfer station will be closed the first Saturday of every month, every Sunday and the following holidays:  Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day.   Any deviations to the holiday schedule from what is noted here will be advertised.

Use of this facility to County residents is free, except for the disposal of tires.  Fees apply to Contractors for use of the facility.  Questions regarding this facility can be directed to the Transfer Station at (540) 965-1626.    Transfer Station Brochure

Special Pickup:  Individuals requiring a special pickup because of medical reasons or disability, can make arrangements through the Public Works Department for a “special pickup.”  A statement from a physician and a completed request form are required.  Form for Special Pickup (Printable in MS Word Format)

Complaints:  Complaints regarding refuse collection can be directed to the Public Works Department by calling (540) 863-6650, by email   mailto:, or by filling out a complaint form and mailing it to: Public Works Department – Refuse Collection, 9212 Winterberry Avenue, Suite A, Covington, VA  24426.

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